A. Business Writing
A1. Effective Business Writing
A2. Technical Writing
B. Change Management
B1. Critical Thinking
B2. Leadership Through Change
B3. Problem-Solving Skills for Change Leaders
B4. Strategic Planning for Success
C. Communication Skills
C1. Conflict Management - Working Through Differences
C2. Developing Powerful Presentation Skills
C3. Communicating with Tact & Diplomacy
C4. Presentation Skills
D. Customer Service for Native American Enterprises and Medical Clinics
D1. Building the Customer-Centric Organization
D2. Defusing Difficult & Demanding Customers
D3. Delivering World-Class Customer Service
D4. Developing Emotional Intelligence
D5. Effective Customer Service
D6. Emotional Management - Essential Skills for
High-Stress Positions
D7. Empathy & Compassion
D8. Employee Development
D9. Improving the Patient Experience, Patient Outcomes, and
Staff Engagement
D10. Leading The Reluctant: How to Move People to
Preferred Outcomes
D11. Providing Excellent Customer Service Over The Phone
D. Customer Service for Native American Enterprises and Medical Clinics
D1. Building the Customer-Centric
Organization
D2. Defusing Difficult & Demanding
Customers
D3. Delivering World-Class Customer Service
D4. Developing Emotional Intelligence
D5. Effective Customer Service
D6. Emotional Management - Essential Skills for High-Stress Positions
D7. Empathy & Compassion
D8. Employee Development
D9. Improving the Patient Experience, Patient Outcomes, and Staff Engagement
D10. Leading The Reluctant: How to Move People to Preferred Outcomes
D11. Providing Excellent Customer Service Over The Phone
E. Critical Thinking
E1. Critical Thinking: A Core Competency
F. Entrepreneurship
F1. Entrepreneurship - from Concept to Success
F2. How to Write a Business Plan
F3. Entrepreneurship for Women
G. Finance & Accounting
G1. Budgeting for Managers
G2. Drafting and Revising Payroll Policies and Procedures Manuals
G3. Essential Elements of Form 1099
G4. Essential Elements of Form 1042
G5. Fair Labor Standards Act Compliance
G6. Finance & Accounting for Non-Financial Managers
G7. Fundamentals of Revenue & Cost Forecasting
G8. Managing Accounts Payable
G9. Managing Accounts Receivable
H. Fundamental Selling Techniques
H1. Sales Presentation Skills
H2. Successful Negotiating
H3. Successful Relationship Selling
I. Grants
I1. Fundamentals of Grants Management
J. Healthcare Industry
J1. Patient Customer Service
J2. Managing the Patient Experience
K. Investigations
K1. How to Conduct an Internal Investigation
K2. How to Conduct a Sexual Harassment Investigation
K3. Accident Investigation and Root Cause Analysis
L. Leadership
L1. Managing Performance
L2. Leadership Training Workshop For Women
L3. Leadership Essentials
L4. Leading versus Managing
L5. Leaping Into Leadership
L6. Managing a Hybrid Workforce
L7. Management 101
M. Networking
M1. Building a Personal/Professional Network
O. OSHA, Safety & Health
O1. Behavior-Based Safety Training
O2. OSHA 10-Hour Construction Industry Outreach Course
O3. OSHA 10-Hour General Industry Outreach Course
O4. OSHA 30-Hour Construction Industry Outreach Course
O5. OSHA 30-Hour General Industry Outreach Course
P. Presentation Skills
P1. Effective Communication and Presentation Skills
Q. Project Management
Q1. Project Management for the Occasional Project Manager
R. Sales & Marketing
R1. Connecting with Customers
R2. Consultative Selling - A Proven Selling Solution Relationship Selling
S. Stress Management
S1. Mastering Stress: Tools and Techniques for a Balanced Life
S2. Stress Less, Live More: Strategies for Effective Stress
Management
S3. Minding Your Mind: Empowering Stress Management Strategies
S4. Finding Balance Amidst Chaos: Stress Management for a Harmonious Life
S5. Conquering Stress: Building Resilience and Emotional Well-being
S6. Mindfulness Matters: Cultivating Presence for Stress Relief
S. Stress Management
S1. Mastering Stress: Tools and Techniques for a Balanced Life
S2. Stress Less, Live More: Strategies for Effective Stress Management
S3. Minding Your Mind: Empowering Stress Management Strategies
S4. Finding Balance Amidst Chaos: Stress Management for a Harmonious Life
S5. Conquering Stress: Building Resilience and Emotional Well-being
S6. Mindfulness Matters: Cultivating Presence for Stress Relief
S. Stress Management
S1. Mastering Stress: Tools and
Techniques for a Balanced Life
S2. Stress Less, Live More: Strategies for Effective Stress Management
S3. Minding Your Mind: Empowering Stress Management Strategies
S4. Finding Balance Amidst Chaos: Stress Management for Harmonious Life
S5. Conquering Stress: Building Resilience and Emotional Well-being
S6. Mindfulness Matters: Cultivating Presence for Stress Relief
T. Talent Management
T1. Recruiting, Interviewing, and Onboarding
T2. Performance-Based Interviewing
T3. Performance Evaluations
U. Team Building Training Courses
U1. Developing Collaborative and Productive Teams
U2. Basics of Team Building
U3. How to Manage and Motivate a Team
U4. Managing a Cross-Generational Team
U5. Managing a Hybrid Team
V. Technical Skills
V1. Microsoft Excel Basics
V2. Microsoft Excel Pivot Tables
V3. Microsoft Excel Lookup Functions
V4. Microsoft Excel 2016 Beginners and Intermediate Excel Training