Max Muller & Associates Tailored Workshops

Max Muller & Associates Tailored Workshops

Let Us Know How We Can Help You

Interested in learning more? Please fill out our topics & services form below.

At our organization, we customize all our seminars and workshops based on your specific needs, challenges, and desired results. We value your input and strive to deliver an experience that meets your expectations.

To initiate a free consultation about your needs, challenges, and desired outcomes, please provide us with the alpha-numeric identifiers corresponding to the topics you are interested in. These identifiers will help us understand the focus of the workshop, and we will design the curriculum accordingly to align with your preferences.

Exciting update! We are pleased to announce the addition of our Native American Interests Section, dedicated to tailoring our programs to the unique cultural and sovereignty requirements of Indian Country. Our approach is based on collaboration rather than dictating what a Tribe or its enterprises need.

A group of people standing around a table looking at a laptop.

A. Business Writing

A1. Effective Business Writing
A2. Technical Writing

B. Change Management

B1. Critical Thinking
B2. Leadership Through Change
B3. Problem-Solving Skills for Change Leaders
B4. Strategic Planning for Success

C. Communication Skills

C1. Conflict Management - Working Through Differences
C2. Developing Powerful Presentation Skills
C3. Communicating with Tact & Diplomacy
C4. Presentation Skills

D. Customer Service for Native American Enterprises and Medical Clinics

D1. Building the Customer-Centric Organization
D2. Defusing Difficult & Demanding Customers
D3. Delivering World-Class Customer Service
D4. Developing Emotional Intelligence
D5. Effective Customer Service
D6. Emotional Management - Essential Skills for
       High-Stress Positions
D7. Empathy & Compassion
D8. Employee Development
D9. Improving the Patient Experience, Patient Outcomes, and
       Staff Engagement
D10. Leading The Reluctant: How to Move People to                                     
         Preferred Outcomes
D11. Providing Excellent Customer Service Over The Phone

D. Customer Service for Native American Enterprises and Medical Clinics

D1. Building the Customer-Centric
Organization
D2. Defusing Difficult & Demanding
Customers
D3. Delivering World-Class Customer             Service
D4. Developing Emotional Intelligence
D5. Effective Customer Service
D6. Emotional Management - Essential         Skills for High-Stress Positions
D7. Empathy & Compassion
D8. Employee Development
D9. Improving the Patient Experience,           Patient Outcomes, and                               Staff Engagement
D10. Leading The Reluctant: How to                Move People to Preferred                          Outcomes
D11. Providing Excellent Customer                   Service Over The Phone

E. Critical Thinking

E1. Critical Thinking: A Core Competency

F. Entrepreneurship

F1. Entrepreneurship - from Concept to Success
F2. How to Write a Business Plan
F3. Entrepreneurship for Women

G. Finance & Accounting

G1. Budgeting for Managers
G2. Drafting and Revising Payroll Policies and Procedures Manuals
G3. Essential Elements of Form 1099
G4. Essential Elements of Form 1042
G5. Fair Labor Standards Act Compliance
G6. Finance & Accounting for Non-Financial Managers
G7. Fundamentals of Revenue & Cost Forecasting
G8. Managing Accounts Payable
G9. Managing Accounts Receivable

H. Fundamental Selling Techniques

H1. Sales Presentation Skills
H2. Successful Negotiating
H3. Successful Relationship Selling

I. Grants

I1. Fundamentals of Grants Management

J. Healthcare Industry

J1. Patient Customer Service
J2. Managing the Patient Experience

K. Investigations

K1. How to Conduct an Internal Investigation
K2. How to Conduct a Sexual Harassment Investigation
K3. Accident Investigation and Root Cause Analysis

L. Leadership

L1. Managing Performance
L2. Leadership Training Workshop For Women
L3. Leadership Essentials
L4. Leading versus Managing
L5. Leaping Into Leadership
L6. Managing a Hybrid Workforce
L7. Management 101

M. Networking

M1. Building a Personal/Professional Network

O. OSHA, Safety & Health

O1. Behavior-Based Safety Training
O2. OSHA 10-Hour Construction Industry Outreach Course
O3. OSHA 10-Hour General Industry Outreach Course
O4. OSHA 30-Hour Construction Industry Outreach Course
O5. OSHA 30-Hour General Industry Outreach Course

P. Presentation Skills

P1. Effective Communication and Presentation Skills

Q. Project Management

Q1. Project Management for the Occasional Project Manager

R. Sales & Marketing

R1. Connecting with Customers
R2. Consultative Selling - A Proven Selling Solution                                                     Relationship Selling

S. Stress Management

S1. Mastering Stress: Tools and Techniques for a Balanced Life
S2. Stress Less, Live More: Strategies for Effective Stress
      Management
S3. Minding Your Mind: Empowering Stress Management Strategies
S4. Finding Balance Amidst Chaos: Stress Management for a         Harmonious Life
S5. Conquering Stress: Building Resilience and Emotional Well-being
S6. Mindfulness Matters: Cultivating Presence for Stress Relief

S. Stress Management

S1. Mastering Stress: Tools and                       Techniques for a Balanced Life
S2. Stress Less, Live More: Strategies             for Effective Stress Management
S3. Minding Your Mind: Empowering             Stress Management Strategies
S4. Finding Balance Amidst Chaos:                Stress Management for a                          Harmonious Life
S5. Conquering Stress: Building                       Resilience and                                             Emotional Well-being
S6. Mindfulness Matters: Cultivating               Presence for Stress Relief

S. Stress Management

S1. Mastering Stress: Tools and
      Techniques for a Balanced Life
S2. Stress Less, Live More: Strategies                  for Effective Stress Management
S3. Minding Your Mind: Empowering                  Stress Management Strategies
S4. Finding Balance Amidst Chaos:                      Stress Management for                                  Harmonious Life
S5. Conquering Stress: Building                          Resilience and Emotional Well-being
S6. Mindfulness Matters: Cultivating                    Presence for Stress Relief

T. Talent Management

T1. Recruiting, Interviewing, and Onboarding
T2. Performance-Based Interviewing
T3. Performance Evaluations

U. Team Building Training Courses

U1. Developing Collaborative and Productive Teams
U2. Basics of Team Building
U3. How to Manage and Motivate a Team
U4. Managing a Cross-Generational Team
U5. Managing a Hybrid Team

V. Technical Skills

V1. Microsoft Excel Basics
V2. Microsoft Excel Pivot Tables
V3. Microsoft Excel Lookup Functions
V4. Microsoft Excel 2016 Beginners and Intermediate Excel Training

Native American Interests Section

Most of our workshops can be tailored to fit the cultural and sovereignty issues unique to Indian Country.

W. Workshops specific to Indian Country:

W1. Protecting Native American and Alaska Native Women and Men
       from Workplace Harassment
W2.Customer Service at Tribally Owned Enterprises
W3. Excel: Accounting Functions, PivotTables and Power PivotTables
W4. Quiet Quitting & Employee Engagement at Native
        American Governments and Enterprises
W5. Conducting Harassment Investigations at Tribal Governments
        and Enterprises 

W. Workshops specific to Indian Country:

W1. Protecting Native American and                Alaska Native Women and Men                  from Workplace Harassment
W2.Customer Service at Tribally                       Owned Enterprises
W3. Excel: Accounting Functions,                      PivotTables and Power PivotTables
W4. Quiet Quitting & Employee                          Engagement at Native American                Governments and Enterprises
W5. Conducting Harassment                               Investigations at Tribal                                 Governments  and Enterprises 

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